Countertops and the Questions You Did Not Know to Ask

  • Room: OCCC: S310G
  • Session Number:1.2
Tuesday, January 09, 2018: 9:00 AM - 10:00 AM


Neneh Biffinger
Market Representative
Cambria USA




You may know countertop basics and the primary surfaces options. But, do you know the specific differences between them and how to gain client confidence by helping them decide the best option for their lifestyle, preferences, and long-time (if not LIFE-time) happiness? Go beyond the initial “color and price” factors and become a more insightful, effective, and competent specifier. Do the harder work early and avoid unhappy callbacks. Find out what you did not know that you did not know and learn to ask the right questions. BONUS: Many (if not all) the goals and topics reach beyond countertops and can be applied to many other products and design and building categories.

(Qualifies for 0.1 NKBA CEU, 1.00 NAHB CE hour, 1.0 NARI CEU)


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